Rates & FAQ

How much do you charge?
The rate is only $5.00 per page or $10.00 per spread.
Rush Service add 50% of the amount with a 1 business day turnaround upon receipt of order.

How many changes can I make?
You can request revisions of up to 2 rounds of changes. An additional $5.00 per spread will be charged in excess of 2 rounds.

How many images do I send?
You only need to send the images to be included in the album. Send 2 to 3 images per side as a guide. For example, if you want to have a 40-sided album, maximum no. of images is 120. The lesser no. of images, the better it is. A $1.00 fee per image will be charge in excess of the maximum no. of images.

How to send files online via YouSendIt?
You can send your files directly to us online via YouSendIt. Just go to www.dropbox.multimediaone.net . Have your folder of files zipped first before sending. This is the easiest way of sending files to us.

How to send files via FTP?
Sending files via FTP is also available. Please ask us about the server name, username and password to access our FTP server.

What should be the format and resolution of my images?
All files should be in high resolution Jpeg format. Raw files will not be accepted.

How should I name the files?
Your files should be in numerical sequence and no longer than 10 characters. Example 001.jpg, 002.jpg. Photos should be in chronological order on how you want them to appear in the album.

Will you color correct my images?
Your files should be ready to go: color corrected, levels tweaked, curves, etc. For additional service to color correct your jpeg images, the fee is $.25 cents per image.

What is your turnaround time?
Our turnaround time is 3 - 5 business days. For peak season, turnaround time is 7-10 business days.

How can I view the designs?
After the designs are done, we will email you the low resolution files in pdf format. You will be responsible on how you present it to your client.

What is your mode of payment?
We accept check, credit card and payment thru Paypal. A service charge of $25.00 for returned checks. Once payment is received, we will send the psd files or flattened jpeg files thru a link.

How will I get my files?
Upon approval, you will receive a link to download your psd or jpg files through email.